PDLA Reasearch Pty Ltd and PDLA Health Pty Ltd (PDLA) do respect the privacy of visitors to our websites and is committed to the protection of their privacy. This privacy statement covers data collection and the way of use of the www.pdla.com.au site (Site).
Binding Nature
By entering, accessing and using the Site, you agree and consent to the collection, use and disclosure of your personal information as outlined in this PP.
Personally Identifiable Information (PII)
PDLA collects PII, such as name, address, phone number or e-mail address, only when it is asked for and/or you voluntarily submit it to us on this Site. PDLA enforces that you do not have to provide this information, however if you choose to do so PDLA and the Site may be unable to provide you with information or services from the Site. PDLA may use the information provided by you to respond to your requests, improve our service level, adjust and/or improve the content of the Site, provide you with tips, relevant news and information, product news and updates and for internal purposes. Also PDLA may notify you of new PDLA products and services, including sending (non)commercial electronic messages to the email or other electronic addresses provided by you. PDLA may occasionally contact you to assess your views on our products and services. PDLA will restrict the use of PIl and sensitive information to that purpose for which it was collected or as may otherwise be permitted by law. When you provide information to PDLA, you consent to PDLA using or disclosing information about you as described above. Without your consent .PDLA will not use or disclose such information for purposes, other than those covered above.
Other Information (OI)
PDLA also collects OI to track data such as the total number of visits to our web sites, the number of visitors to each page of our web sites and the domain names of our visitors' internet service providers. This information (aggregate form) is used to investigate how our visitors use the Site, with the purpose to improve the Site and services offered.
Use of Internet Protocol Addresses (IPA)
IPA consist of numbers, automatically assigned to once computer, whenever you log onto your internet service provider or through a local area network (LAN) or wide area network (WAN). Web servers automatically identify your computer through the IPA during your session online. PDLA, or third party companies acting on behalf of PDLA, may collect IPA for systems administration and research of the Site. PDLA does not link IPA to PII of that user. This means that any user session will be logged, but the user remains anonymous to PDLA. However, we may use IPA to identify users of our site if deemed necessary to enforce compliance with the site's terms and conditions; or to protect our service, the Site or other users.
The Site uses cookies or a small text file that will be placed on the user’s hard disk by a Web page server. Cookies may help to provide additional functionality, like entering passwords more than once, to the Site or analyse usage of the Site. When cookies are used, PII will not be collected without your prior consent. You can accept or decline cookies. Most Web Browsers automatically accept cookies, but usually you can modify your browser to decline cookies or you can be warned before cookies are send. Your Internet Browser’s can tell you more about such functions. PDLA wishes to inform you that if you decline cookies, PDLA may not be able to fully present to you the interactive features of this Site. If you do the usage of cookies, you may enter a process and allow placement of a cookie on your computer that indicates that you do not wish to be tracked. When you remove all cookies from your computer, tracking will resume.
PDLA is committed to securing personal information. We make every commercially reasonable effort to prevent the unfortunate occurrences of loss, misuse or alteration of data, although we cannot warrant it from happening. When you submit information to PDLA, you automatically acknowledge that PDLA cannot and will not give any assurance with regards to personal and sensitive information and PDLA will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information due to the Site being linked to the Internet.
PDLA will not sell, rent or give PII to any third party; however selected third parties providing support services for the Site may access PII allowing them to execute such services. Such Support Service Companies are bound to the same standards of data protection as PDLA and cannot use such information for their own marketing or commercial purposes
Exceptions: - if deemed necessary to identify, contact or bring legal action upon someone who could cause injury to you, or who could otherwise injure or interfere with PDLA's rights, property or operations, other users of this site, or anyone else who could be harmed by such activities. - when we believe it is required by law or requested by law enforcement authorities for a criminal, civil or administrative (pending) investigation.
You are always able to access and update your personal information by contacting PDLA at http://www.pdla.com.au/contact
The Site may provide links to other PDLA and third party web sites. This privacy statement does not apply to those sites. Please ensure you check the legal and privacy statement of each site you may link to.
We can update this privacy statement and thus we do encourage reviewing this privacy statement every now and than. Moreover PDLA values your feedback. For questions on this Privacy Policy or PDLA’s privacy practices, or with any suggestions you may have, please contact us on: http://www.pdla.com.au/contact.
General information can be obtained from the Australian Federal Privacy Commissioner's website at www.privacy.gov.au.
LIMITATION OF LIABILITY
PDLA offers products and services to assist and help improving undesired conditions and disease. Our products are regulated by government, such as the Therapeutic Goods Administration in Australia. Regulations restrict product information that can be disclosed to the public. PDLA recommends personal consultation with your health care professional. Also PDLA wishes to recommend consulting other healthcare websites. The Site has been developed as a service of PDLA and we do the utmost to keep the content up to date, information may become out of date. Nothing on this Website can be interpreted as advice or recommendation. The Site should thus not be used to make or take any decision or action. PDLA recommends consultation of a health care professional who can and will advise you on your specific situation or condition. PDLA cannot guarantee the accuracy, reliability, completeness or timeframes of the Site as it may contain inaccuracies. The use of the Site is at your own risk. The Site and its content is made available “as it is” without any warranties, consequently PDLA rejects all warranties as far as permitted by law (Trade Practices Act 1974) and consequently rejects all other conditions and warranties implied by custom, law or statute. PDLA cannot guarantee error or virus free operation of the Site. PDLA cannot be liable for any direct, indirect, incidental, special and/or consequential damage or loss of profits resulting from any (inability to) use or access of the Site or its content including faux pas on the part of PDLA. Within the limitations of the law PDLA’s liability is limited to the following:
- supplied services by the Site or PDLA: re-supply the services or payment of the supply cost of such services
- supplied goods by the Site or PDLA: replacement of (equivalent) or payment of the replacement cost of such (equivalent) goods.
For your convenience the Site contains hyperlinks and pointers to internet websites operated by third parties, not under the control of PDLA. PDLA does not endorse any third party site, its content or any products or services provided through such third party sites consequently any link through to a third party site is at your own risk. PDLA as no control over quality, safety or legality of statements, products or services propagated, advertised or sold on any linked third party site as these are the sole responsibility of the operator of such linked third party site who can change without notice the content of such site. Consequently PDLA cannot be liable for offered prices, price changes or promotions nor can PDLA be liable for any inconsistencies in invoiced prices or delivery costs. Since PDLA is not a party in any transaction between you and any third party site, purchases or dealings you may have with a third party site are at your own risk.
Web shop of PDLA Health Pty Ltd.
Please take a moment to read our Terms and Conditions. By using our site, you agree to these Terms and Conditions. Please note that the Internet is a rapidly changing medium, and we reserve the right to modify the terms of this agreement. By continuing to use the site after we post any such changes, you accept the modified terms.
This site operates from the PDLA office in Balgowlah Heights, Australia. PDLA makes no representation that materials in the site are appropriate or available for use in other locations, and access to them from locations where part or all content is illegal is prohibited. People who choose to access this site from other countries do this on their own initiative and are responsible for compliance with their local laws. Products are deliverable to Australian addresses. For overseas deliveries please contact PDLA on info@pdla.com.au.
We respect the privacy of our users. If you have any questions or comments regarding privacy please contact us. You should be aware that the material that appears on our site is for informational purposes only. We strive to make the information as accurate as possible, but errors may appear. We are not responsible for, and do not guarantee the performance of, goods and services provided by any of our advertisers or by any third party to whose web site we link. The links on this web site are designed for convenience only, and do not constitute an endorsement by PDLA of that site or any product, service or other material offered on that site.
PRICES & CURRENCY
The prices displayed on this site are quoted in Australian (AUD) dollars and are valid and effective within Australia, and such prices do not include shipping and handling or sales taxes, if applicable, which will be added to your total invoice price. You are responsible for the payment of any shipping and handling charges and state and local sales or use taxes that may apply to your order. For international shipping please contact us on info@pdla.com.au.
PRICING OR TYPOGRAPHICAL / IMAGE ERRORS
We work hard to provide accurate product image representation and pricing and product information. However, pricing, typographical or image errors may occur. In the event that an item is listed at an incorrect price, with incorrect information or out-dated photograph due to an error in pricing or product information, PDLA shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. If an item is incorrectly priced, we will either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.
ORDER RETURNS
Any faulty or damaged stock received within 14 days will be replaced at no charge. If an order has been received and it is incorrect through the fault of PDLA, it will be replaced at no additional charge to the customer or a full refund of the initial charge will be given upon it's return to the PDLA warehouse. Products ordered incorrectly by the customer can be refunded after arrival back at the PDLA warehouse and inspection by PDLA staff confirming that the product was returned within 7 days of dispatch and unopened. The refund will not be given until the goods have arrived and been inspected at our warehouse. Please note that the customer is responsible for the postage cost for the items being returned to: PDLA, PO Box 4106, Balgowlah Heights, NSW 2093.
QUANTITY LIMITS AND ITEMS FOR RESALE
PDLA reserves the right to limit the quantity of items purchased per person, per household or per order. These restrictions may be applicable to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. We will provide notification to the customer e-mail and/or billing address provided should such limits be applied. PDLA also reserves the right to prohibit sales to dealers.
ORDER ACCEPTANCE
Please note that there may be certain orders that we are unable to accept and must cancel. PDLA does reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged until your payment method is authorized, the order information is verified for accuracy and your order is shipped.
Some situations that may result in your order being cancelled include limitations on quantities available for purchase; inaccuracies or errors in product or pricing information; product or ingredient restrictions mandated by local, state, national or international regulations; or problems identified by our credit and fraud avoidance group. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.
If your order is cancelled after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge.
PDLA strictly follows all national regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within Australia.
LIMITATIONS OF MEMBERSHIP
Only one individual may access PDLA member pages at the same time using the same username or password. PDLA may discontinue or change her services, or availability, at any time, and you may end your subscription at any time.
COPYRIGHT
All website design, text, graphics, sound, software and other content, and the selection and arrangement thereof, are the property of PDLA or her web developers and are protected by international copyright law. All rights to such materials are reserved to their respective copyright owners. Permission is granted to electronically copy and to print in hard copy portions of this website for the sole purpose of placing an order with PDLA, using this website as a shopping vehicle.
Any other use of materials on this site, including without limitation reproduction for purposes other than noted above, modification, distribution, replication, and commercial or other exploitation, or creation of derivative works, without the prior written permission of PDLA, is strictly prohibited.
PDLA, and all logos, page headers, custom graphics and icons are service marks and/or trademarks of PDLA. All other trademarks, service marks, product names and company names or logos that appear on this site are the property of their respective owners.
YOUR PRIVACY
PDLA may change the Privacy Policy at any time (without providing notification) by posting revisions to this web site. Your use of the PDLA web site constitutes acceptance of the provisions of our Privacy Policy and your continued usage after such changes are posted constitutes acceptance of each revised Privacy Policy. If you do not agree to the terms of this Privacy Policy or any revised policy please do not use this web site.
DISCLAIMER
YOU ASSUME ALL RESPONSIBILITY AND RISK FOR THE USE OF THIS SITE AND THE INTERNET GENERALLY. PDLA IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS. YOU ACKNOWLEDGE THERE MAY BE DELAYS, OMISSIONS, INACCURACIES, OR OTHER PROBLEMS WITH THE CONTENT, AND AGREE THAT IF YOU RELY ON THE CONTENT AVAILABLE THROUGH THIS SERVICE, YOU DO SO AT YOUR OWN RISK. THE MATERIALS ARE PROVIDED "AS IS," WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WITHOUT LIMITATION WARRANTIES OF CURRENTNESS, CORRECTNESS, COMPLETENESS, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, AND FREEDOM FROM ERRORS, VIRUSES, BUGS, OR OTHER HARMFUL COMPONENTS. IN NO EVENT SHALL PDLA (INCLUDING ITS EMPLOYEES, DIRECTORS, AND AGENTS) BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, AND DAMAGES RESULTING FROM LOSS OF USE, LOSS OF DATA, LOSS OF PROFITS, OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE CONTENT OR ANY HYPERLINKED WEB SITE, EVEN IF PDLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. PDLA DOES NOT GUARANTEE THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. PDLA MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THIS SITE OR ITS CONTENTS.
These Terms and Conditions are governed by the laws in force in the state of New South Wales in the Commonwealth of Australia.
We have committed ourselves to protecting your privacy. We use the information gathered to enable your account and to enhance your online experience. Please read on for more details about our privacy policy.
• PDLA will not sell its database of customer details or details about customers to a third party.
• We respect the right of users to remain anonymous and will endeavour not to knowingly disclose user identities unless directed by a court of law.
• PDLA does not sell, trade, or rent your personal information to others.
• PDLA may release customer information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of PDLA, our users, or others.
FREQUENTLY ASKED QUESTIONS
What information do we collect and how do we use it?
• When you place an order through this website, we need to know your name, e-mail, phone number, address and credit card details if paying by credit card. This allows us to process and fulfil your order successfully. It also helps us in maintaining your account.
How do we protect customer information?
• When you place orders, we use a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the sensitive customer data we collect is protected by several layers of encryption and several layers of security to prevent unauthorised access. Please note that credit card details are not stored online for more than the duration of a transaction.
What about Cookies?
• "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information. They allow you to place your online order and to login once you are subscribed. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. You will need cookies enabled to use our web site.
What do I agree with?
• By using our web site, you consent to the collection and use of this information by PDLA. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.
MEDICAL DISCLAIMER
NOTHING CONTAINED IN THE SERVICE IS INTENDED TO BE OR SHOULD BE TAKEN FOR MEDICAL DIAGNOSIS OR TREATMENT.
All information is not a substitute for medical advice and is for the purposes of general knowledge only. Always seek the advice of your General Practitioner, other medical practitioner or qualified health provider when starting any health or nutritional related treatment, continuing with medical treatment or with any questions you may have regarding yours or any other party's medical condition.
IMPORTANT POSTAGE INFORMATION:
** Shipping is calculated on Australia Post prices and requires your postcode for a corresponding calculation. Shipping will be displayed on the checkout screen once you have logged in / registered with PDLA or completed your PayPal login. If you have shipping related enquiries please contact our friendly staff on (02) 9949 8887.
By entering in your Credit Card details and purchasing items off this website you are agreeing to the terms of use displayed on this website.
IMPORTANT DELIVERY INFORMATION:
PDLA’s staff work hard to ensure prompt delivery of your order. Delivery is subject to normal Australia Post Delivery times. Please allow 5 to 7 working days for delivery. In extremely busy tomes like Christmas delivery time may increase to 10 working days.
PDLA endeavours to keep all items in stock; however there may be occasional out of stock situations. This may delay the delivery of your parcel. You then will receive a courtesy mail informing you of expected delivery time. Parcels may also be delayed due to public holidays or problems experienced by the Australia Post System.
General Trading Terms PDLA Health Pty Ltd and PDLA Reserach Pty Ltd
Please click here:
www.pdla.com.au/index.php
